confidentiality and privacy
At SCD, ensuring the confidentiality of client records and data is our top priority. Our comprehensive approach not only aligns with privacy regulations but surpasses them, enhancing our clients' overall corporate information security and compliance programs. This commitment has earned us a reputation for setting the standard in records and data protection.
Thorough Screening and Training
Our stringent hiring process includes aptitude testing and extensive background checks covering criminal history, credit, and driving records. Upon hire, employees sign confidentiality agreements and undergo comprehensive privacy training, including HIPAA and PCI Compliance, in line with our commitment as a secure workplace.
Strict Chain of Custody Procedures
Transporting your records securely is vital. Our vehicles are specially equipped with alarmed security systems, and GPS tracking. Uniformed employees handle and transport records, ensuring constant communication with our operations staff.
Verifiable Audit Trail
We provide a complete audit trail for every file or document activity, including scanning for movement or touch. Our strict chain of custody process allows tracking before, during, and after retrieval, delivery, and transfer processes. Handheld wireless scanners with barcode tracking technology ensure accuracy, automated documentation, and real-time tracking.
Privacy and Compliance Assurance
SCD is dedicated to maintaining the confidentiality and security of stored records in accordance with applicable laws. Our commitment to excellence is underscored by certifications and compliance with regulations such as HIPAA. Our practices extend to the destruction of personal financial information and other confidential data, adhering to security standards equivalent to PHI protection.
